The internet affords veterinarians with a host of tools to help grow their animal clinics, in ways that weren’t possible 10 or even 5 years ago. Unfortunately, with that technology comes some downsides, most often experienced in the world of online reviews.
Anyone in the world can leave an online review that says anything they want. That is a dangerous power when yielded by a disgruntled client, former employee, or competitor. So many veterinary hospitals have been damaged by those types of reviews when potential new clients research them online. From their perspective, everything that is posted on a review website is viewed with legitimacy, even though we know there are often two sides to every story. So you can see how a bad review can be tantamount to lost business.
That’s why it’s critical that your hospital is aware of and responding to the reviews that are posted about you. Negative reviews can stay on sites for a long time, and they can show up when potential clients google your name.
But how can you possibly manage all your reviews across all the review websites on the internet? There are very few animal health professionals with that kind of free time. That’s where Doctor Multimedia comes in.
Our Review Tracker changes the game for veterinary clinics that need help with their online reviews. Our easy to use dashboard allows you to view and respond to ALL your reviews across the major review websites! And you even get alerted when new reviews are posted so that you can stay ahead of the game.
If you’ve had problems with online reviews, Doctor Multimedia is your solution. We pride ourselves in offering the most cutting edge, effective internet tools to help grow your hospital’s business. Call us today at 1-800-605-6987 for a free consultation.