With the prevalence of online review websites on the internet, having positive reviews can make or break your office. Great optometrists can have their reputations damaged by just a few bad reviews, whether they are accurate or not. More and more people are relying on online reviews to make their consumer choices, and they often form a client’s first impression of your office.
So you can see why online reviews are critical to the health of your business, but what can you do about it? There are so many websites with reviews like Yelp, Google, Facebook, or Angie’s List, that it can be overwhelming to try to keep track of all of them. And very few people working in optometry offices have the spare time to manage all of those websites.
For many eye care professionals, it seems like an impossible task that is often ignored because it is so daunting. But that’s where Doctor Multimedia comes in! We offer the tools to allow your clinic to not only manage ALL of your reviews across the web, but also respond to them in one centralized location. You can also be alerted of new reviews, so that you can respond quickly to negative reviews and help set the record straight before misinformation spreads.
But we go a step further, providing campaigns to get happy clients to leave reviews so that your review pages reflect the true satisfaction level of your clients. Often times happy clients are ready and willing to leave their feedback, and we create an effective means for them to do so!
The world of online reviews can seem overwhelming, and many offices lose business because their online reputation is too difficult to manage. Doctor Multimedia can put you in control of your reputation — we give you the power to fight bad reviews!