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Did you know that people searching for locksmiths, bail bondsmen and veterinarians use mobile sites more often than customers of other businesses? When customers need a veterinarian they’re usually not sitting at their desktop computer. We made our first mobile websites in 2010 specifically for veterinarians. We have catered to the industry ever since, designing features like our Emergency Button,…

One of the most important aspects of your veterinary hospital’s website is its ability to draw in and cater to new clients. Of course you need to balance the experience of new clients with that of existing clientele, but we at Doctor Multimedia have developed the best way to do that. Our New Client Center has everything that a potential…

Sometimes seeing an example of the power of social media is the best way to understand its importance to your veterinary hospital, your clients, and your patients. Take the story of this lost Pointer that was found in Las Vegas, Nevada. The dog, who is blind and hard of hearing, was found disoriented in the middle of an intersection. Luckily,…

Most veterinarians I know are not very fond of the review website Yelp because of its bizarre filter that often favors displaying negative reviews over positive ones. Now a federal appeals court has ruled that Yelp can lower or raise the rating of a business depending on whether it advertises with the company. This was in response to a lawsuit…

Google has launched a new tool, Google My Business, to help small businesses take control of their local search information and online presence. Google My Business provides a central portal for veterinary hospitals to manage their presence on Google Search, Google Maps and Google+ from a single dashboard. It’s an extremely powerful tool for clinics who have the time, resources…

Your veterinary hospital should be reaching out to clients with engaging visual content that educates them about the specific needs of their pet or animal. Different clinics have different needs depending on the animal population and geographic region, so it’s important to create content geared towards your specific clientele. This not only keeps your clients educated about topics relevant to…

There’s a lot more to having a great website than making it look nice. It needs to be functional as well, and provide your clients with real tools to enhance their experience with your veterinary hospital. One of the ways we accomplish this is by integrating third party platforms, such as Demandforce. Integrating with Demandforce allows us to provide our…

Every veterinary hospital has experienced it at some point. Inevitably, you have to deal with an angry client who wants to shout about how they perceive they’ve been wronged — often without presenting the whole story. The main weapon of choice for these clients: the bad review. Lingering negative reviews hurt. And the longer you wait to respond to them,…

People are more engaged when they are presented with information in a visual way, and your clients are no different. As a veterinary hospital, there are a lot of different topics you want to educate clients on — but sometimes this information could come across as uninteresting in a written format. It can benefit your veterinary website to use infographics…

If you can’t get people to Like your Facebook page, then your social media presence is falling short of where it needs to be. But how do you get those Likes? It takes a dedicated effort, you can’t sit back and expect those numbers to keep going up significantly. The campaign to get more Likes should be taking place daily.…